WE DO NOT REFUND, BUT WE DO RETURN FOR STORE CREDIT. YOU WILL BE RESPONSIBLE FOR NEW SHIPPING COSTS.

***Store Credit is your total amount issued back to you for an ONE TIME USE (meaning no change/credit leftover)***

 

Our policy lasts 14 days. Unwashed, unworn, and unused merchandise may be returned within 14 days of shipment date. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a store credit or exchange.

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To be eligible for a return, your item must be unused and in the same condition that you received it. 

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To complete your return, we require a receipt or proof of purchase.

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Non-returnable items:

Gift cards

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Returns (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

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Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

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Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to elena@hannpickedbyelena.com and you will be sent an email with shipping address for returns and exchanges.